Do you remember our utopia a decade back, when we imagined getting groceries, medicines, and other essentials at the doorstep? “Hyperlocal” is the term for turning those imaginations into reality. The on-demand hyperlocal delivery apps are a privilege not just to the consumers but also to the businessperson. Consumers get ease and faster deliveries, whereas businesses get a vast audience and simpler order-taking with quick fulfillment. Consider the examples of Instamart, 1MG, Postmates, Urban Company, Uber, Porter, etc., and how rapidly these apps rule the marketplace.
Are you thinking of evolving around the hyperlocal business model? Well, it requires perfect and latest app development for a better approach. Contact the best app development company to build a hyperlocal delivery app. Before handing over the project, diving into the demonstrations and consuming essential information about this app creation and business is beneficial. So let’s get started.
What is Hyperlocal Delivery App?
Hyperlocal delivery apps are online business models which cater to the on-demand needs of customers through the local offline stores. Customers will place their orders through the app and get deliveries in minimal time from nearby local stores. These applications are based on specific communities and geographical areas for immediate order fulfillment. This application works around the local ecosystem, where the nearby offline stores are responsible for order fulfillment.
- Grocery delivery, food delivery, health medicine delivery, and local logistics; all the apps belong to hyperlocal delivery services for fulfilling the demands of local customers through nearby offline stores.
Market Stats of Hyperlocal Apps
The below-mentioned stats will elucidate to the investors the consequences of investing in hyperlocal service apps.
- The hyperlocal delivery apps market made total revenue of US $952.7 Million in 2021. Estimations forecast the need to reach US $8856.6 Million by 2032
- The Indian e-commerce market is estimated to grow to $200 Billion by 2026, which helps to grow the hyperlocal market services as well – stated by India Brand Equity Foundation.
- The hyperlocal services are market valued at $1.435 Billion in 2022 and expected to reach $ 4.635 Billion by 2028, with a CAGR growth of 19.6% from 2023-2028.
The growing industry offers many benefits to existing and upcoming hyperlocal delivery software. One needs to grab essential market trends and knowledge about it and move forward with their development. For any query, connect with our experts for assistance.
How Does the Hyperlocal Business Model Work?
The hyperlocal business model is a micro-level marketplace place that acts as a mediator between local vendors and consumers for order fulfillment within geographical boundaries. The model builds a network with local offline stores and fulfills customers’ on-demand needs at their doorstep.
The business processes in a certain way-
- Order Placement– Customers are supposed to place orders through applications from different devices.
- Transfer the Order Info.- The hyperlocal business informs offering partners (offline stores) and the delivery partners about order receiving.
- Order to Ready– The offering partners (offline stores) will prepare the order for the delivery agent.
- Delivery– The delivery agent procures the order from the store and delivers it to the customers.
- Order Delivered- Once the customer receives the order, it’s the last stage of the hyperlocal business work process.
Supply Chain Models of Hyperlocal Business
“Hyperlocal means Small Clustered Geographical Area.” The products are to be delivered within the local geographical area. The business model runs with several supply chain models. Read to understand the models-
1. Inventory-Led Model
In the Inventory-Led Model, the app will manage its inventory. The need to connect with local stores after placing an order has vanished here. Either the hyperlocal business will produce its inventory; otherwise, it will directly connect with the brands for order fulfillment. The model will arrange products through its robust inventory management features. After packaging, it will connect the delivery partners for pick-up and transfer of products to their destination. Also, the model will track down customer and delivery agent locations with products for a seamless process.
2. Aggregator Model
The aggregator is also known to be the ‘Zero Inventory Model,’ in which hyperlocal businesses act as a connecting bridge between nearby offline retailers and local customers. It provides the offering under the brands, and the delivery partner will pick it up to deliver it to the final destination. These aggregator brands will maintain standard costs and ensure the quality of the products.
Let’s take an example to understand this concept in a simple way-
It works like on-demand services, where the customers place their orders with the brands. The brand will deliver orders under its name, no matter if the backend involves any partnership with offering partners.
3. Marketplace Model
In the hyperlocal marketplace, the brand is the business facilitator to connect customers with retailers. It is an opportunity for retailers to provide similar products that seem to fit the brand’s name at the exact cost. It is unlike the aggregator model because there is no such demand for standard prices or quality. The agenda is clear for the brand to build a platform to avail more possible orders. Even though, sometimes it helps in deliveries also.
4. Hybrid Model
The hybrid model is mixed – aggregator, inventory, and marketplace. This model can be modified as per the business needs. The business has to be sure about what they are providing, the feasibility and viability of the business system, and understand the needs & requirements of the customer’s segment.
5. Single Store Model
Single store model is for those retailers who want to digitize their business with an online presence. This model works for a specific retailer with his offline store set up in the town. The retailer can build this application to approach local customers. Let’s understand the concept with an example of Pizza Hut. They have their offline outlets in town and an online presence to stay in touch with customers more & more. Also, the brand’s reputable presence will grab an audience and boost the business’s sales.
6. Store Pick Model
The store pick model is chosen by the brands who want their customers to get products from nearby stores for convenience. The customers need to place orders online, and afterward, they can pick up the orders from nearby stores. This business model focuses on providing the products to customers in time with convenience.
Hyperlocal business apps target tech-friendly individuals who belong to the Z or millennials. The targeted audience respects time, and money and prefers convenience more. It’s a tech-savvy and mobile-friendly generation, so decide your supply chain model according to the targeted audience.
Why Should Investors Opt for Hyperlocal Business Apps?
The generation is dependent on the hyperlocal marketplace because of the simplistic approach and convenience to consumers. Here are some benefits listed for the investors to know what leverages they can avail from hyperlocal delivery software:
1. Seamless Supply Chain
Your pockets won’t stop spending if you will follow up with the traditional methods for supply chain fulfillment. With hyperlocal delivery platform apps, you can manage the supply chain seamlessly. You can control the orders received through the one app, informing the offering partner (nearby local stores) to prepare the orders and inform the delivery agents for order fulfillment. The application has the features to tackle order fulfillment simplistically with perfect supply.
2. Support for Traditional Economy
The e-commerce and online retail marketplace is growing immensely, and because of this, offline stores are losing their business a lot. The hyperlocal app will connect nearby offline stores, allowing them to grab more customers’ attention and generate revenue. The assistance to SMEs through such apps will help improve their sales, which eventually helps increase the traditional economy values.
3. Cost-Effective Plan
The nearest offline retail stores and merchants struggle greatly with customer servicing and deliveries. These on-demand app development solutions will automate the services by notifying them through the application. The app will share info with the offering partners and delivery agents, simplifying the process at a reasonable cost. Adapting hyperlocal delivery apps is profitable and streamlines order fulfillment conveniently with affordability.
4. Wide Audience Targets
With the help of hyperlocal apps, your business can target a broad audience within local boundaries. The app users can track nearby stores and the best ones in the town. If you provide deliveries on local grounds, that will grab more customers and improve the business’s profitability. Approaching customers in the right way will widen your targets and eventually, it will sustain more audience with immediate delivery actions.
5. Super-Convenience Management Process
If you use a hyperlocal application for the business, everything related to the processes is accessible and manageable through your smartphone. You can manage the customers, check inventory availabilities, and bring the maximum possible conversions through it. No extra efforts are required because all the errands are likely to work and be completed through one app in just a few taps. This easier and simpler management process helps improve other business aspects for rapid growth.
Features of Hyperlocal Delivery Apps
There are some common features which you must include in your application-
Sign-up or Log-in | It is the foremost step to enter the application. The user has to create his account by signing-up or to log-in. Registering themselves in the application is the first step. |
GPS-Location | The major feature locates the user’s location and connects them with the nearest retailers or offline stores for purchase. |
Select the Store | Here the customers will get a number of options for the offline store, retailers, nearest outlets, and other options. The customers are supposed to find the right store as per their needs and convenience. |
Apply Filters | In the filter option, the customers can shortlist stores by applying filters of cost, location, quality, ratings, etc. Apply those filters and find suitable options. |
Quick Deliveries | You can add a feature in the application for faster deliveries. If customers need their orders quicker, they can receive orders with a fast delivery option at an extra surcharge. |
Delivery Slot Selection | The customers are allowed to choose specific slots for deliveries also. They can fix a particular time for deliveries at their desired location. |
Delivery Tip | After the pandemic, there are a number of apps that have featured their application with a delivery tip add-on feature. In this, the customer can pay some extra amount to the delivery person for his extra earning. |
Location | The customers can add on different locations as per their availability for the deliveries. |
Delivery Instruction | You can add-on the application with a delivery instruction feature, in which you can leave a message for the delivery partner and guide them to reach at your location appropriately. |
Voice Notes (Advanced) | It is an advanced feature in which the customer can leave a voice note for the service provider or the delivery person for their needs with certain modifications or instructions. |
Customer Support | It is the most feature, which helps the customers to resolve their queries with the customer care executives. If the customers have any problems regarding products, services, or anything, they can connect with customer support services. |
Chatbot | Chatbots are available with 24*7 hours support, which is available to resolve customers’ basic queries. The customers can clarify their doubts and resolve their issues. |
- Seller Dashboard Panel Features
Registration | If any seller wants to sell his products, then he has to register his business on the platform and create his profile & account. |
Manage the Products | Seller can upload new products, remove their products, modify the pictures, and add-on descriptions for the selling purchase on the application. He can customarily use the app according to inventory availability and needs. |
Order Management | The retailer can do order management like receiving orders, accepting or rejecting orders, order information, customers information, and performing all tasks for order fulfillment. |
Check Earning | The person can check how much he has earned on a daily basis, weekly, monthly, and total on the application. He can track his earnings. |
Analytics | The sellers can evaluate their progress of business through the analytics presented in the application. You will receive graphs and charts, which explain the progress and helps in evaluating future strategies and planning. |
Customer Support | There is one specific customer support system feature dedicated to sellers, who can communicate with the executives and resolve their selling issues with them. |
- Customer Panel Features
Live Chats | This feature allows the customers to initiate live chatting and get a resolution for their queries. |
Push Notification | This feature ensures to update customers about different services, discounts, offers, rewards, delays, and others. |
Order History | Customers are allowed to check their last orders, refunds, transaction history, and other details through the history features immediately. |
Order Tracking | This feature allows the customers to track the real-time location of their orders. Also, the delivery agent can track the customer’s location through navigation API Integration. |
Multiple Payment Methods | Multiple payment gateways are available, like debit/credit card, UPI, net banking, eWallet, COD, and others. Customers can pick any payment gateway to process their orders. |
Reviews, Ratings, Feedbacks | All 3 are available on the application, so the customers can give their opinions about services and products. |
Step-by-Step Process to Development Hyperlocal Apps
Building hyperlocal delivery apps includes numerous stages. Read to know the follow-up to develop the application-
1. Market Research & Business Analysis
One needs to do enough research and know what their targeted audience is. Make sure you are better aware of all the requirements and demands of the marketplace. Also, remember to watch your competitors and add unique propositions to your application.
2. Define Scope & Create the Project Plan
Finalize the project’s scope, like defining the goals, listing the features & functionalities, and deciding the deliverables. Also, include the timelines, budget, and resources to complete the application development.
3. UI/UX Design
This stage includes wireframing, prototyping, and designing. Build something which seems realistic, convincing, simple to use, and interactive to the users. Once the design is done, test the designs to know whether it’s fine or requires some alterations.
4. App Development Stage
The development stage is here, which includes back-end development, front-end development, and integrations. The developer will set up the servers, APIs, and databases and build the essential algorithms. Later to write the technical codes for development and improved the user interface. Connect all the dots of the back-end and front-end. Test your app again to prevent it from futuristic loopholes.
5. Features to Include
Now the developer will integrate all the features listed by the client. We have elaborated many features in the blog, so ensure you get all those features in the application for the basic structure. The advanced custom features can be added in the development per the client’s business needs and ideas.
- Geographical & Map Integration– Ensure you integrate excellent maps like Google Maps, Apple Maps, or any other GPS Navigation API Integration. The hyperlocal business apps are based on GPS Location-based features for seamless services.
6. Q/A and Testing
Now it’s the moment when the app is developed, and the quality testers will analyze the application for quality assurance. The testers will evaluate every component of the app thoroughly. After testing, the developers will debug and remove all the problems from the app.
7. Deployment
The developers will deploy or launch the application on the respective platform as per the client’s discussion. There are two platforms (Google PlayStore and Apple Store). After testing and building a robust app, deployment will be done.
8. Support and Maintenance
Deployment is not the last stage. After the launch, when users interact with the application, the developers will analyze the response rate, interactions, required changes, and loopholes as per the market demands of the app. In the support and maintenance, the developers will bring the required changes for a certain period, as mentioned in the documents, and make certain changes.
Build Hyperlocal Apps for Different Industries
On-demand, hyperlocal delivery apps are advantageous for industries because of the high demand for Uber-Like services. Do you want to know where to use such apps? Here are some industries listed right below to build these apps-
1. Food Delivery
The On-demand food delivery apps like Swiggy, zomato, post mate, and uber eats are all hyperlocal delivery apps. It is an aggregator business model in which different restaurants are incorporated. The customers will go through nearby restaurants and cafes to place their orders.
2. Grocery Delivery
You have heard about Instacard, BigBasket, Amazon, and Grofers; these are also hyperlocal apps. It’s a likely business model in which consumers purchase under the brand name. The offering partners (retail distributors) will provide the purchased items to the customers via delivery agents.
3. Medical Products Delivery
Have you tried 1MG, Practo, and Pharmeasy; these are incredible on-demand hyperlocal delivery apps; which deliver medicines and med equipment to customers in the minimum possible duration.
4. Courier and Logistics
You can transport your belongings from one place to another in just a few clicks. Consider the example here, Porter, being one of the finest hyperlocal courier and logistic applications. These apps focus on delivering urgent couriers and parcels with a feasible delivery network.
5. Home Services
Home services through hyperlocal apps have covered the vast marketplace. Urban Clap offers home repair services with an optimum professional network to the customers. The one application provides too many benefits, which cover the entire home service range.
Hyperlocal Apps vs. Last-Mile Delivery Apps
Last-mile delivery apps work around the transportation process, in which the product is shipped from the first source to the customers. It is the final stage of the order fulfillment process in e-commerce companies. Consumers can order anything through these apps except food and grocery items because it takes longer than hyperlocal.
On the contrary, hyperlocal apps are focused on delivering the products directly from the sellers to customers. The application processes the task with especially associated delivery agents, who will pick up the orders from sellers and handover to customers at the doorstep. In hyperlocal deliveries, the orders are fulfilled within the local geographical boundaries.
Differences | Hyperlocal Deliveries | Last-Mile Deliveries |
---|---|---|
Time Taken | The package will be delivered in 2-3 hours. Maximum, it can take 6-8 hours. | The package will be delivered in 12-16 hours. However, it might take 1 entire day for delivery in certain cases. |
Geographical Boundaries | It delivers the product within the specified local geographical boundaries. It is restricted to the areas and does not exceed more than 15 km. Maximum can touch the ground around 20KMs. | Compared to hyperlocal, it can cover more than 30KMs area. The local last mile is decided after analyzing what’s the central hub of product pick-up. |
Delivery Responsibility | In the hyperlocal, there is no single entity responsible for deliveries. The seller or the delivery organization can finalize to complete the task. | The responsibility for the last mile is on the courier agent. The courier company will hire the delivery person, and the single partners are responsible for the end-to-end process. |
Weight and Volume of the Products | The max weight of the product can be 10-12 Kg. The delivery partners are allowed to take products on 2-3 wheelers, so they have to take care of the package weight and volume. | There are no restrictions on the package for weight or volume. The delivery charges are included, so no additional charges are incurred. |
Products to be Delivered | The area is limited in hyperlocal, which is why it takes less time for delivery. It considered food items and groceries because of the limitations only. | There are no delivery bars for the last mile. It can deliver any item like a TV, AC, Cooler, Cosmetics, etc. Usually, the food items and groceries are not included in last-mile delivery app features. |
How Technologies Help in Streamlining Hyperlocal Business Functions?
You expect your application to rule in the marketplace. Among so many competitors, building something unique and robust hyperlocal delivery app is important. Here are some technologies that help to develop an incredible hyperlocal marketplace.
1. E-Commerce Framework
With the seamless e-commerce framework, you can build an excellent digital platform through a website or application. It helps to maintain the communication between hyperlocal businesses, local retailers, and customers. The best e-commerce APIs are Shopify and Salesforce.
2. GPS Technology
Navigation APIs are the major necessity of hyperlocal businesses to ensure on-time deliveries. Although, customers are taking leverage from GPS technology, as they can find the best nearest retail store to place their orders. Moreover, the drivers can find the exact location of customers to deliver the product appropriately.
3. Efficient Logistics and Shipping
Ensure to maintain the logistics and shipping measures to deliver the products appropriately. You should create an efficient logistic management application that helps the process of deliveries to be seamless. No loopholes will be left if you build such apps to streamline the entire hyperlocal business process.
4. CRM and SRM
Customer Relationship Management (CRM) and Suppliers Relationship Management (SRM); these 2 aspects of any business must be managed perfectly for seamless process and growth. The CRM will improve interactions and conversions. On the contrary, SRM will provide better communication and more local stores to the suppliers for selling their products. To increase sales and build the name, have both the system in your hyperlocal business.
Challenges with Hyperlocal Delivery Apps
Every business processes in the marketplace with certain risks. Here hyperlocal businesses have some challenges along. Read to note the challenges associated with hyperlocal apps-
- Competitive Market– The competition in the hyperlocal e-commerce marketplace has increased very much. A number of competitors are leading in the market, so build unique concepts to beat the marketplace competitors.
- Courier Management– The prices of groceries and food items can increase anytime. Make sure you manage the delivery partners before maintaining the monetary balances in the businesses.
- Demand Fluctuation– Customer needs and demands can change anytime. You must be prepared to manage the hyperlocal business with ups and downs. Keep your backups in hand.
- Marketing Costs– This business operates at a micro-level scale, so expanding the delivery services at faraway places can be challenging.
Monetization from Hyperlocal App Development
Do you need clarification about how to make money with hyperlocal apps? Well, that’s not a problem at all. We will tell you a few simple ways to monetize from the business–
1. Commission Basis from Offering and Delivery Partner
The application can demand that the offering partner pay them a certain percentage or amount for orders. At the same time, the business can take a commission from delivery partners.
2. Delivery Charges from Customers
The business can take the delivery charges from the customers of every order. Delivery charges are a great way to make money for the application.
3. Subscription Basis
The business can provide subscription basis plans to both customers and sellers. In this case, the customers will get more rewards, discounts, and offers in their subscription plan. On the contrary, the sellers will get more customers by improving their visibility through subscription plans. You can provide these plans weekly, monthly, or yearly, whatever feels profitable according to business needs.
What is the Cost to Build a Hyperlocal App?
Remember, when you consider the cost, ensuring quality should also make an impression in the eyes. The cost to build an app for hyperlocal business starts from $5000. It is the start range, but the cost will increase later as per the client’s requirement. If you need some extra features & functionalities or add-ons in the application, the cost will increase as per the requirements. Numerous factors affect the cost of building an on-demand hyperlocal app for deliveries.
Factors Affecting the Cost of Hyperlocal App Development
- Type of Business Model to Build
- Location and Numbers of Developers
- App Designs
- Features and Functionality of the Application
- Q/As and Testing
- Deployment Platform
- Support Maintenance
These are some factors that influence the cost of on-demand hyperlocal app development.
Why Choose Emizentech for Hyperlocal App Development?
Emizentech is a trusted app development company renowned for its stupendous work. It has also successfully delivered multiple projects with scalable support & maintenance services. The experienced developers working with the company can potentially add value to clients’ projects.
Choosing Emizentech for your project is the right decision because the company has factors to consider them-
- Use of Modern Technologies
- Approach with Latest Trends
- Seamless Customer Support
- Quality Work Assured
- Affordable Costing
Key Takeaways
The customer experience and lifestyles are constantly changing, which leads to the hyperlocal business market rapidly. There are high hopes and high scopes for the rise of the hyperlocal business industry. Investing in hyperlocal delivery app development will bring scalability and profits to your business.
Emizentech is the one destination for enthusiasts to come and consult with us about your plans. Get the free demo and know how to develop a hyperlocal delivery app for your business with skillful developer support. Connect sooner to avail those cutting-edge solutions immediately.