Salesforce Health Cloud Releases RPM & Additional “care from anywhere” Features

Salesforce Health Cloud is all set to unveil its new features powered with the latest technologies that can help in remote patient monitoring, medication management, connected health, and much more. 

New Features – Valuable for Healthcare Industry

According to Salesforce, these newly crafted features assist healthcare providers in streamlining healthcare operations, catching up with better health results, and meeting the patients where they are, at work, home, or anywhere. 

The array of new features includes a tool, Remote Patient Monitoring, built to facilitate the remote accumulation of patients’ physical data, like vital symptoms, even with no physical presence of patients on the spot. It lets the healthcare providers set the target metrics for patients, connect with patients using a single dashboard, and monitor real-time engagement with the linked medical devices. 

Furthermore, Salesforce’s medication-management tool provides a complete list of patients’ medications for clinicians, pharmacists, and other medical care providers to view and manage. The tool also holds the caliber to integrate with RxNorm to connect clinical drug vocabularies across various drug interaction and pharmacy management platforms. 

Besides, Intelligent Appointment Management of Salesforce is developed to aid patients in scheduling appointments on their mobile devices or PCs. The schedulers need to pick a call center option to initiate real-time, available appointment slots for the patients and choose as per their ease. To streamline patients’ check-in process, patients can ask for pre-visit questionnaires. 

At the same time, the brand says that Salesforce Maps’ improved HIPAA compliance can assist home patient-care providers in optimizing their schedules, planning their visits, and reviewing their patient’s data. While placing orders for home health products, medicine, and more, the carer can set the permission relevant to specific pieces of patient’s information based on ‘need-to-know’ with distributors and suppliers. 

SVP and general manager of healthcare and life sciences at Salesforce, Kevin Riley, said,

For years, the healthcare system has struggled to catch up with the innovation we were seeing across other industries.

But the pandemic forced us to accelerate digital transformation and provide the healthcare system with digital-first and always-on patient-focused solutions. 

In-Trend Features

Additional care-at-home options of Salesforce and other healthcare delivery in the latest settings and the pandemic are pushing healthcare innovations. 

Salesforce’s RPM manages half of the population of the US and is acknowledged as one of the best innovations that can lower healthcare costs with more efficient and timely care. 

Senior director of the Center for Care Transformation at AVIA, Sarah Carroll, in an interview with Healthcare IT News, said that the highly advanced health systems grab population trends and implement RPM to locate chronic care and back the Triple Aim (Institute of Healthcare Improvement).

In Healthcare, the hospital care driving high expenses can slow the disease progression, diminish avoidable visits to the hospital, and reduce treatment costs by obtaining patients’ biometric and reported data remotely. 

Innovations hold the caliber to attain affordable healthcare, better patient outcomes, and experiences by streamlining the process of patient information, making appointments, and lowering administrative costs and missed appointments. 

You can also enhance the outcomes of your healthcare services by integrating Salesforce Health Cloud features or developing a new healthcare solution connecting with a Healthcare Software Development company. The proficient business consultants at the companies help guide the pathway towards enhanced ROI and business goals. 

Source: Salesforce care from anywhere