Salesforce Marketing Cloud Services

Email Studio

It reaches out to your customers with the emails that are made only for them. Also, it appends dynamic content, the personalization strings to your emails to send content to your customers, particularly to them. Moreover, it automates everything, segments, imports, and filters the data from where it is coming so that you can target on developing great campaigns. Even it uses intelligence to send messages, less often to inactive subscribers, and more often to active subscribers. Email Studio activates first-party email data all across the channels.

Email Studio reaches enhanced customers with responsive design on any device. Also, it crafts your messages using the customizable templates. Furthermore, it delivers dynamic messages that inspire action. It engages customers with great messages along their journey. Additionally, Email Studio renders data-driven content, enhances the subscriber experience, alters content using AI in every email depending on individual user behavior, and allows AI to deliver the freshest and best content every day.

Automation Studio

The Automation Studio is one of the best features of a Marketing Cloud that automates your marketing activities to let behind the scenes run to attain everything in place with no human intervention. With it, you can also automate the data import to catch data from any website.

Social Studio

Social Studio listens, engages, and publishes using a robust all-in-one social media marketing and management suite and links enriched social data to your marketing with service and sales. Now, you can engage with your clients at every possible platform so that you can analyze how they feel when it comes to your brand. With Salesforce Social Studio, you can publish the posts on almost all the platforms and engage with your clients in real-time. It analyzes conversations from nearly any source to witness what your fans and industry are saying. It accumulates market intelligence, searches for any brand or topic, learns from the real discussions, and converts social media into a digital focus group.

Social Studio responds to social posts, handles your community, and offers customer support. It manages engagement at the scale, smoothen your processes, gets a single view of every customer, and offers customer service through social channels. Moreover, it crafts and approves content for various social networks and the accounts – from mobile or desktop. Social Studio sees the live displays of sales, marketing, and service activity, and data from the third-party sources along with the Salesforce Command Center. It visualizes and delivers digital insights, focuses on the customer’s voice, responds to customers separately, and customizes your command center experience.

Interaction Studio

It tracks and manages real-time consumer experience attracting perfect engagement at the right time. Moreover, Interaction Studio makes 1-to-1 engagement, a reality, across all the touchpoints. It delivers the truly related customer experiences with leading real-time interaction and personalization management solution of Salesforce. Interaction Studio understands the dreams and hopes of every customer. It knows the next move of the customer, analyzes the business context, recognizes your customers, and gets actionable data from the customers directly through personalized surveys.

Interaction Studio uses robust real-time segmentation and AI to determine and render contextually related experiences that inspire the customers to act. It recommends products and content for every customer, guides customers where they wish to go, and control the process. Moreover, it links the offline and online moments of the customers. It meets them where they are, tracks their behavior and triggers personalized messages, and unifies your messaging to offer them a connected experience. Furthermore, Interaction Studio compares and optimizes the experiences, tracks against the business-wide targets, segments your audiences, and employs your data to load further.

Customer 360 Audiences

Customer 360 Audiences assists you render personalized experiences all across every touchpoint. Also, it captures segments, unifies, and activates the entire data of your customer. Moreover, the Customer 360 Audiences, develops a consistent and single customer ID, crafts effective customer segmentation by stitching together first-, second-, and third-party data easily, and renders compliant, trusted experiences.

Also, it manages the consumer data easily and consent with secure provisioning measures and the dashboards for consent flags and opt-outs. Furthermore, Customer 360 Audiences advertises to the right personas and segments with consent altered across online ads, social platforms, and ahead. Additionally, it uncovers the deep insights all across clouds and channels. It attains a clear view of the consumers all across commerce, marketing, service, and sales interactions and next optimizes live campaigns depending on your data.